Boekbespreking "Leading Quietly”

Read: Leading Quietly by Joseph L. Badaracco Badaracco has written a long essay on “silent leadership”, leadership of people who operate in all sorts of organizations in middle management. He puts silent leadership against heroic leadership. The heroic leadership is that leadership that is shown in relation to major events. Heroic leaders are often described in management literature, where their actions are presented as a shining example to the reader. Badaracco rightly states that a great deal of leadership is shown and must be shown in all sorts of daily, but complex, cases that lack any heroic aspect. This is not accompanied by heroic leadership, but quiet leadership. Badaracco has studied all sorts of cases, paying attention to the actions and characteristics of silent leaders. According to him, the three most important qualities are: self-control, modesty and tenacity. He describes the actions of silent leaders in 8 chapters. The undertone … Lees verder

Role of Governments and Businesses in Promoting Corporate Governance

“Good corporate governance helps to ensure that corporations take into account the interests of a wide range of constituencies, as well as of the communities within which they operate, and that their boards are accountable to the company and the shareholders. This, in turn, helps to assure that corporations operate for the benefit of society as a whole. It helps to maintain the confidence of investors – both foreign and domestic – and to attract more “patient”, long-term capital.” Traditionally governments pass legislation such as the Company Law, with the intention of protecting shareholders. These provisions, however, have not always worked as intended, making it necessary to complement official regulation with self-regulation. Self-regulation, though, has been blamed for a number of corporate scandals. Consequently, many governments seem less inclined to rely on self-regulation and more apt to introduce legislation aimed at enforcing corporate governance standards. Self-regulation, however, has certain advantages, … Lees verder

Training Effective communication in Papiamentu assistants General Practioners Aruba

On Aruba we have completed the training effective communication for general practitioners assistants with advice to the client and its stakeholders Monique : “A great experience in the Caribbean”. Aruba, a beautiful island with even more beautiful people. There I am standing before a group of people talking about effective communication, in their native language Papiamentu. A group of 60 assistants of the house doctors divided in 4 groups of 15, spread over 3 separate days. Each group with a different energy, knowledge and background. But what they have in common is the eagerness to learn. Communications sounds so easy, but at the same time is so complex. I simply started with the basics of communications, with the focus on active listening and summarizing on day 1. With a lot of interaction and role play. Giving them the tips and tricks of how to communicate simple and clear. Because that’s … Lees verder

Training Harvard negotiation in Aruba

From 25th till 28th of March Interpoint organised trainings of each two days about Harvard negotiation in Aruba. The conference room of the Costa Linda Beach Resort was the perfect location for both groups to be focused during these training days. The participants came from many different organisations from Aruba and Curacao. The trainer, Wendy Versteeg from the Netherlands, introduced the participants to the Harvard way of negotiation, also called the Mutual Gains Approach. Most of the negotiations in Aruba are based on positional bargaining that almost always leads to a win-lose situation. But these participants learned how to get their negotiating partners out of their positions and think in interests. They learned how to prepare well before you start a negotiation and they practised during several simulations and role-plays how to “enlarge the cake” and how to reach win-win situations. As a trainer I was impressed by the hard … Lees verder

Letter of intent

On Monday, April 1, 2019, Interpoint, under the watchful eye of the Central Bank of Suriname and the RVC of Parsasco, signed the intention to professionalize the coming year.


Op 19 maart 2019 organiseert Interpoint een INTERACTIEVE WORKSHOP “LEAN” voor de Financiële- en de overheidssector. Lees de pdf met alle info over deze workshop, door op onderstaande link te klikken: Workshop LEAN maart 2019 Suriname Waarom Lean? Veranderen blijkt in de praktijk niet zo gemakkelijk te realiseren. Doelstelling van deze Lean Six Sigma Coaching Introductie training is de deelnemers een eerste inzicht te geven in Lean Six Sigma. Leerpunten Enthousiasme creëren voor de manier van werken en denken. Uitgangspunten en denkwijze Lean Geschiedenis LEAN Vijf principes van LEAN Klant eisen en wensen Verspillingen Een aantal LEAN-termen leren kennen Doelgroep Deze Lean Introductie is voor iedereen. De Lean-filosofie wordt al toegepast in productieomgevingen, in de financiële sector en bij overheidsinstanties. De LEAN-trainer: Naseem Habib Naseem Habib is als trainer en consultant verbonden aan Interpoint en heeft de Black Belt LEAN. Met zijn ervaringen bij DICTU, Centraal Bureau voor de Statistiek en ABN AMRO/ ING … Lees verder

Boekbespreking "The Myths of Innovation"

Perhaps the greatest myth of all is that you need to be an expert in innovation in order to change the world. Scott Berkun Scott Berkun eliminates the number of ideas that live around innovation. The idea that an innovation consists of one brilliant idea, for example. No, says Berkun, what the innovators achieve, the Eureka moment, comes from long and hard work. It is the last piece of the puzzle. But, actually, that last piece is not more important than all other pieces. Berkun compares it with laying the final piece of a jigsaw puzzle. When you put the last piece into place, is there anything special about that? The only reason that this piece is significant is because you are already put into place. If you have a second time, any one of them could turn out, magical piece. Who waits for that one brilliant idea will be … Lees verder

The 10 Effective Qualities of a Team Leader

An effective team leader has a variety of traits and characteristics that encourage team members to follow him. Team leaders naturally possess certain qualities, such as compassion and integrity, or learn leadership skills through formal training and experience. The qualities of an effective team leader inspire the trust and respect of the team and stimulate production within the workplace. 1. A Clear Communicator Effective team leaders communicate clearly. Quality verbal and written communication skills allow leaders to present expectations to team members in a way workers can understand. Effective communication skills also allow team leaders to listen to the input of others. 2. Strong Organization Skills Effective team leaders possess exceptional organizational skills. Organizational skills help team leaders plan objectives and strategies, which allow team members to perform optimally. Organized team leaders put systems in place that maintain order and guide team members toward meeting company goals and objectives. 3. … Lees verder

Leadership Skills Used to Focus a Group Discussion

Productive business meetings require a leader with the ability to focus the discussion. Business owners with effective group leadership skills, including the ability to listen and organize discussions, can help the company focus on important details during meetings. Organization Effective business leaders plan the agenda for group discussions and develop a printed outline for the meetings. Groups have more productive discussions when everyone has a copy of the printed agenda before the discussion begins. This allows time to review the topics and focus on key issues. The printed agendas should include large blank spaces so attendees can make notes. The leader must also use organizational skills to focus the members on the agenda points during the discussion. Leaders calling attention to the specific agenda points keep the group discussion focused on decision-making. Listening and Note Taking Group leaders with highly developed listening skills are able to guide discussions by focusing … Lees verder

The Benefits of Integrating Governance, Risk and Compliance

Compliance professionals are often challenged with effectively making the business case for—and explaining how—an integrated approach to governance, risk and compliance (GRC) translates into bottom-line financial benefits for the company. A big part of this challenge may lie in how some professionals are trained to think about the regulatory drivers of compliance, rather than the equally compelling operational opportunities, and how that translates into making the critical points that resonate convincingly with management. For many, it is almost a reflexive impulse to go straight to the familiar recitations of regulatory and legal requirements as the primary justification for the business processes that companies should implement to have an effective compliance program. This reinforces the notion that the company must undertake certain measures because the regulations say so, and, if the rules aren’t followed, there will be big fines or penalties to pay, as well as possible reputational harm. Although having undeniable attention-getting … Lees verder