Book Review: “Delivering Happiness” 

The book, though not an auto biography, documents the business exploits of Tony Hsieh, the CEO of Zappos. Zappos, derived from zapatos (which means shoes in Spanish) is an online shoe company The strategy was to meet with shoes manufacturers; sign off their brands and market them online. It was a novel idea that met the hesitancy of the day. It turned out to be a tough sell but slowly some manufacturers signed on. Financing was always a problem but the company kept growing, increasing sales, looking for new funds and expanding their markets. The book details the many near bankruptcies that almost eclipsed Zappos; starting from the inception of the company till the time that Amazon bought it for a whopping $1.2 billion. It also has some quotes on business titled “Tweets To Live By”, the many strategies that worked and the tons of others that didn’t and Zappos 10 Core … Lees verder

IFRS 17: top 5 questions for insurers

Below are the top 5 questions every insurer should be asking itself in preparing for the conversion to IFRS 17. #1: What’s the impact? Before designing the change management processes for the conversion to IFRS 17, insurers must first obtain a fundamental understanding of the core changes that IFRS 17 will create. Only then can a tailored implementation strategy be designed with the objective of satisfying the requirements of the new standards. The precise areas of impact will differ from insurer to insurer; however, a few broad areas to consider include: Will the insurer adopt the premium allocation approach for any of its contracts? If only certain groups of contracts, which groups? If applying this approach, will the insurer capitalize insurance acquisition cash flows (e.g., commissions)? How will contracts be grouped for purposes of identifying onerous contracts, for which losses must be recognized at the inception of the contract? How … Lees verder

Storytelling Resume by John Mahboeb, CEO Interpoint

You may think of your resume as a list of places you’ve worked. A more effective approach is to think of your resume as a story you are telling about your experience. Stories Like all good stories, your resume should have some structure, with a clear path that shows how each stage of your career builds upon the last. There are three aspects through which to demonstrate how your experience has grown: skills, scale and scope. I call these three aspects of your resume the “S Curve.” Skills Show how you have increased your skills through a meaningful and logical career progression. Most of the job skills that matter for performance (such as strategy and planning) are learned on the job when people hit fresh challenges. Examples include starting something from nothing or almost nothing; fixing something that’s broken; or switching from a line role (involved in the company’s core … Lees verder

Interpoint Business Breakfasts

Change is probably what best defines the business world today. Interpoint is hosting a series of Business Breakfast in companies and in different countries across The Dutch Caribbean & Suriname. Contact us to host an event in your company or attend one of our own. How Does it Work? You can join our Interpoint Business Breakfasts in two ways: Register for FREE to local business breakfasts running in the Dutch Caribbean & Suriname Host a Business Breakfasts in your company for your employees Join us for 2-hour interactive Business Breakfasts events We want to help Senior Executives and HR professionals find solutions and tools to the questions that keep them awake at night, because we know that keeping up-to-date with changes in the complex and ever-changing world we live in is important. Some of the issues that Senior Managers face are: Talent Management Agility Leadership Women in Business Resilience in Business … Lees verder

GOVERNANCE & National Risk Assesment

The attitude and culture embedded within a Firm is of critical importance in the fight against money laundering and terrorist financing. A positive culture recognises the important public interest aspect of a Firm’s role in the fight against ML/TF. This includes having an approach to AML/CFT compliance that considers the legislative obligations as only the starting point. Firms should engage with the Central Bank in a positive, transparent way and should be proactive in bringing matters to the attention of the Central Bank. Insufficient or absent AML/CFT risk management, governance, policies, controls and procedures exposes Firms to significant risks, including not only financial but also reputational, operational and compliance risks. Firms should ensure that the ML/TF risk management measures adopted by the Firm are risk-based and proportionate, informed by the firm’s Business Risk Assessment of its ML/TF risk exposure. Role and Responsibilities of Senior Management The Senior Management of Firms, … Lees verder

Book Summary: "The One Minute Manager" by Kenneth Blanchard and Spencer Johnson

Here’s an oldie but goodie for you. Blanchard has coauthored over 30 best-selling books, including The One Minute Manager which has sold more than 13 million copies and has been translated into more than 37 languages. Kenneth T. Derr, former Chairman & CEO of the Chevron Corporation, once said of this book that “If you haven’t read it, do . . . if you have, read it again.” Well, I recently read it again and was reminded of its simple yet powerful messages. In this 100-page story, a man is in search of an effective manager. Throughout his journey he learns many lessons which Blanchard and Johnson have centered on three primary areas or “secrets.” One Minute Goal Setting is the first secret and the foundation for One Minute Management. The authors advocate the 80-20 goal-setting rule: that 80% of your really important results will come from 20% of your goals. How … Lees verder

Put People First: The Role of HR in Managing Change in the Workplace

Somewhere along the line, evolution didn’t quite get it right. In the early ages of man, our main concerns were about survival – ensuring we had enough food, water and shelter. And while humans have come a long way since the days of rubbing sticks together to make fire, the evolution of our brains has not kept up with the pace of change in our lives. Despite the vast number of technological breakthroughs that have radically altered how we live and work, the prospect of change – even by the smallest variable – can bring some people out in a cold sweat. “If you look at it structurally, the network of the brain which is involved in noticing changes and deciding what to do – the prefrontal cortex – is one of the most energy demanding, easily tired and easily overwhelmed parts of the brain, so changing how we do … Lees verder

6 Key Qualities of Great Leaders

If your actions inspire others to dream more, learn more, do more and become more, you are a leader. — John Quincy Adams I know you’ve heard it a thousand times before. But it’s true. Many people worldwide are in responsible positions which involve great leadership. A bunch of articles have been written about Great leaders. However, gaps still remain. As said by Warren G. Bennis : “The most dangerous leadership myth is that leaders are born — that there is a genetic factor to leadership. That’s nonsense; in fact, the opposite is true. Leaders are made rather than born”.  Below are the 6 key qualities shared by Great Leaders.     1. Vision is the most primary quality of Great Leaders Great Leaders give clear directions on every occasion. They rally men and women to a common purpose. They take people or organizations where they do not momentously want to go, but should go. They lift followers’ vision to high sights. They … Lees verder

SIRA (systematic integrity risk analysis) : Effectively mitigate relevant risks

SIRA for wide range of integrity risks Integrity risk analysis has been one of the priorities in the cross-sector supervision performed by Central Bank in the Caribbean. Banks, insurers, pension funds and trust offices are obligated to carry out a systematic integrity risk analysis (SIRA). A SIRA covers a wide range of integrity risks. For example, money laundering, bribery and corruption, funding of terrorism and privacy and data-related breaches. ‘How can your financial institution perform a systematic integrity risk analysis, which is one of the supervision priorities of the Central Bank?’ Integrity risks and improvement possibilities Financial institutions must identify, analyze, manage and periodically monitor integrity risks. This involves institutions assessing the gross as well as the net risk – the risks before and after taking measures – and taking (improvement) measures to mitigate risks that are not part of their risk appetite. Besides modifying your SIRA, due to changes … Lees verder